Privacy

We take privacy and data security very seriously

Important: This policy only concerns data gathered through the website. For any other data you will need to contact us directly.

Portside takes a range of measures to secure your data. We also do our best to ensure we keep the personal data we hold to a minimum and for a set period of time.

Comments

Comments are only available on blog posts. The data we collect from our blog comment forms is stored in the website only. This data is stored securely on the Siteground data server and protected from a range of security measures.

If you want to have your data deleted please contact us and our data officer will go through the steps with you. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.

The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Currently we do not allow image uploads on this website.

Contact forms

The data we collect from our contact forms is stored in the website for a period of 6 months, after which it gets deleted. This data is also stored securely on the Siteground data server and on our workplace computers. If you want to have your data deleted please contact us and our data officer will go through the steps with you.

Contact form data may also be stored locally on a laptop or desktop PC belonging to Portside. These devices are kept secure by a range of measures and are not publicly accessible.

Cookies

Any cookie data held by this website is anonymised and never used for anything other than the purposes of delivering an improved user experience.

Analytics

We use a range of website analytics to monitor the visitor behaviours of this website. This includes Clicky Analytics and Google Analytics. All visitor information is collected anonymously and only used to improve the content of the website.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not expressly share your data with anyone else. Any data you provide is solely used by Portside in the administration of our business and your interaction with us. We do however use a range of third party IT services that may require your data to function.

This can be email marketing, payment processing and customer management. Please contact us if you have any concerns.

What rights you have over your data

If you have completed a contact form or emailed us you can make a request to delete the personal data we hold about you, including any data you have provided to us. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Contact forms are sent to the Siteground servers and stored locally on our workplace computers.

How we protect your data

We do our utmost to ensure your data is protected. Our website has a number of security precautions in place and is fully managed and monitored by a dedicated website company. Web hosting is provided by Siteground who have additional security precautions in place.

Any data stored at our secure premises is stored on a laptop or Desktop PC. These devices are protected against hackers using the latest security software. Our premises are secured by a modern alarm system and protected with 24 hour CCTV.

Contacting us

If you have any data concerns you can reach us via the details below.

Mark Griffin (Data officer)

01633 762 808

hello@portside.wales

Portside | Ground floor, 85 Commercial St. Newport, Gwent, NP20 1LS, United Kingdom

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